Legal
Terms & Conditions
Last updated: 3 August 2026
1. Bookings
A room reservation is confirmed once you receive our confirmation email. Rates are quoted in Nigerian Naira and include applicable taxes unless stated otherwise. Check-in is from 06:00; check-out by 12:00.
2. Payments
Full or partial payment may be requested at booking. Balances are settled at check-out. Online payments are processed by Paystack or Flutterwave under their respective terms.
3. Cancellations
Cancellations more than 48 hours before check-in are refundable in full. Within 48 hours, one night's rate may be charged. No-shows are billed for the full stay. Special-rate bookings (promo codes, event packages) may have their own terms displayed at booking.
4. Guests & conduct
Guests must be at least 18 or accompanied by an adult. Valid ID is required at check-in. We reserve the right to refuse or discontinue service to guests behaving in ways that endanger our team or other guests.
5. Damage & lost property
Guests are responsible for the cost of any damage to the room or property. Unattended property is not our responsibility; please use the safe provided.
6. Loyalty programme
The Epelcon Circle awards points based on your spend at any participating property. Points have no cash value, cannot be transferred, and may expire on membership lapse. Full programme rules are available at reception.
7. Liability
To the extent permitted by law, Epelcon's liability for any claim relating to your stay is limited to the amount you paid for that stay. Nothing in these terms excludes any liability that cannot be excluded under Nigerian law.
Template notice: These are sensible starting terms — please have your legal counsel finalise them for your jurisdiction before publication.